Baji Solt Privacy Policy

1. Introduction

This Privacy Policy explains how baji solt ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who use the baji solt website at baji-solt.net and the baji solt mobile app. We are committed to handling your personal data responsibly and transparently.

By registering an account on baji solt or continuing to use our platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not use the baji solt platform.

2. Data We Collect

Baji solt collects only the personal data that is necessary to provide you with a safe, fair, and functional gaming experience. The types of data we collect fall into three categories:

3. How We Use Your Data

Baji solt uses your personal data for the following purposes:

• Account Management: To create and maintain your baji solt account, verify your identity, and keep your account secure.
• Payment Processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Legal Compliance: To meet our obligations under applicable anti-money laundering (AML) and know-your-customer (KYC) regulations.
• Fraud Prevention: To detect and prevent fraudulent activity, account abuse, and any other prohibited conduct on the baji solt platform.
• Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Platform Improvement: To analyse usage patterns and improve the baji solt website, app, and game offerings.
• Responsible Gaming: To monitor gaming behaviour and identify players who may need support or intervention.
• Marketing (with consent): To send you promotional offers, bonus notifications, and platform updates — only if you have opted in to receive them.

We do not use your personal data for any purpose that is not listed above without first obtaining your explicit consent.

4. Legal Basis for Processing

Baji solt processes your personal data on the following legal grounds:

• Contractual Necessity: Processing your data is necessary to fulfil our obligations to you under the baji solt Terms and Conditions — for example, to operate your account and process your payments.
• Legal Obligation: We are required by law to collect and retain certain data for AML, KYC, and tax compliance purposes.
• Legitimate Interests: We process some data — such as technical and usage data — to protect the security of our platform and improve our services, where this does not override your privacy rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.

5. Data Sharing

Baji solt does not sell your personal data. We share your data only in the following limited circumstances:

• Payment Providers: We share the minimum necessary financial data with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies and security standards.
• Identity Verification Services: We may share identity data with third-party KYC verification providers to confirm your age and identity as required by law.
• Legal Authorities: We may disclose your data to law enforcement or regulatory authorities if required to do so by law, court order, or to protect the rights and safety of baji solt and its players.
• Service Providers: We work with trusted technology partners — such as hosting providers and analytics tools — who process data on our behalf under strict data processing agreements.

6. Cookies and Tracking

Baji solt uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here is a breakdown of the types of cookies we use:

• Essential Cookies: These are required for the baji solt platform to function. They keep you logged in, remember your session, and enable core features. You cannot opt out of these without stopping use of the platform.
• Analytics Cookies: These help us understand how players navigate the baji solt website and app, which pages are most visited, and where players encounter issues. This data is aggregated and anonymised.
• Preference Cookies: These remember your settings and preferences — such as your language or display options — so you don't have to set them every time you visit.
• Marketing Cookies: These are only used if you have consented to receive personalised promotions. You can withdraw this consent at any time from your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the baji solt platform.

7. Data Retention

Baji solt retains your personal data for as long as your account is active and for a period after account closure as required by law. Specifically:

• Account and identity data is retained for a minimum of five years after account closure to comply with AML regulations.
• Transaction records are retained for a minimum of five years for financial compliance purposes.
• Support communications are retained for two years after the conversation is closed.
• Technical and usage data is retained for up to 24 months and then anonymised or deleted.
• Marketing consent records are retained for as long as you remain opted in, plus one year after opt-out.

Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you.

8. Your Rights

As a baji solt player, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected].

• Right of Access: You can request a copy of all personal data baji solt holds about you at any time.
• Right to Rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to Erasure: You can request deletion of your personal data, subject to our legal retention obligations.
• Right to Restrict Processing: You can ask us to limit how we use your data in certain circumstances.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Object: You can object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

We will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, and we will notify you if this is the case.

9. Security Measures

Baji solt takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

• All data transmitted between your device and baji solt is encrypted using TLS/SSL technology.
• Sensitive data stored on our servers is encrypted at rest.
• Access to player data is restricted to authorised personnel only, and all access is logged.
• Our systems are regularly tested for vulnerabilities by independent security professionals.
• We maintain an incident response plan to handle any data breaches quickly and effectively.

While we take every reasonable precaution, no system is completely immune to security risks. If you suspect that your baji solt account has been compromised, please contact our support team immediately so we can take action to protect your account.

10. Children's Privacy

The baji solt platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player is underage, their account will be closed immediately, all data will be deleted (subject to legal retention requirements), and any deposits will be returned.

If you believe that a minor has registered on baji solt, please contact our support team immediately at [email protected] so we can investigate and take appropriate action.

11. Changes to This Policy

Baji solt may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes, we will make reasonable efforts to notify registered players via email or an in-platform notification. However, we encourage you to review this page periodically to stay informed about how baji solt protects your privacy. Your continued use of the platform after any changes are published constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way baji solt handles your personal data, please get in touch with us. Our team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly on the baji solt website and app at any time
• Response Time: We aim to respond to all privacy-related enquiries within 48 hours

For data rights requests — such as access, correction, or deletion — please include your registered mobile number and a brief description of your request so we can process it as quickly as possible.